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  • How long is the processing time before my order ships?
    Each order is prepared and packaged with love and care. We have a processing time of 5-7 business days. We always do our best to get your order out the door and safely to you as soon as possible.
  • How long will it take to receive my item after it is shipped?
    We use USPS First Class or Priority Mail to get your order delivered to you as soon as possible. This is generally within 2-5 business days of shipping. You'll receive an email with tracking information after you place your order. During the holiday season, shipping timelines may be longer. If any delays or issues during transit do occur, please reach out to USPS directly. We are not responsible for any changes to shipping timelines once we ship your order. You can file any claims at https://www.usps.com/help/claims.htm.
  • How is shipping cost determined?
    We aim to make shipping costs as simple and transparent as possible. Our products are categorized as Small, Medium, or Large based on size and weight, and a standard shipping rate is applied to each category. Shipping costs are displayed during the check out process. If you are purchasing multiple items, you will not be charged shipping for each one. The flat rate shipping for the largest item will be applied to your whole order.
  • Can I customize my order?
    At the time, we are not accepting custom orders.
  • Can I return my order?
    Each item we create is unique and one-of-a-kind, so for this reason we do not accept returns. If your order arrives damaged, please do reach out via email to sunkissedpours@gmail.com.
  • How do I care for my charcuterie board?
    After use, gently wash with soap and water. Towel dry completely before putting your board away. Boards can be regularly oiled (with food grade mineral oil, hemp oil, etc.) to prevent warping and to keep your board looking as good as new! Do not cut directly on the resin portion of the board, as knives will cut into the resin. To keep the top of your board looking sleek, flip over your board and use the back as a cutting surface.
  • Privacy Policy
    Read our full Privacy Policy here.
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